The exam is built from your material.
Not a catalogue.
If you’re running a promotional exam this year, you already know where the risk sits.
One badly worded question. One candidate who feels the process wasn’t fair. And you’re explaining yourself to a commission.
MissionCIT builds the exam from your material. Your reading list. Your SOPs; your S.O.G’s, your bargaining agreement. You choose the sources — we don’t hand you a catalog, we build a fresh exam that purposefully meets your objectives.
Then we run the whole process. written exam development, oral boards, assessment centers, scoring rubrics, hiring and prepping the proctors, scoring, and the written challenge process and adjudication if it comes.
Our practice lead ran certification testing for an entire state. Twenty thousand firefighters, forty disciplines.
And in the life of our business, including hundreds of tests and thousands of candidates, not one exam has ever been challenged or appealed.
Want to learn more? Tell us the rank and the date. We’ll tell you what your process needs. Give us a call, email, or fill in the form below.
Can you test my rank? Here is the whole list.
| Rank | Components | Recent engagements |
|---|---|---|
| Firefighter — entry level | Written | South Fire District, CT · Torrington, CT · Delaware County EMS, OH |
| Apparatus Operator / Driver | Written + practical | Town of West Hartford, CT — four days of testing |
| Lieutenant | Written + oral board | Milford, CT · Salisbury, CT · Hamden, CT · South Burlington, VT |
| Captain | Written + oral board | Delaware County EMS, OH · Malvern FD, PA |
| Fire Marshal / Deputy Fire Marshal | Written + oral board | West Haven, CT · New London, CT · Torrington, CT |
| Battalion Chief | Written + oral + in-basket | Milford, CT · New London, CT · Meriden, CT · Malvern FD, PA |
| Assistant / Deputy Chief | Assessment center | Westport, CT · Meriden, CT · Torrington, CT |
| Fire Chief | Assessment center + in-basket | Scenario stations, in-basket exercises and a structured oral board |
Four things that make an exam defensible.
Run by someone who governed testing at state scale
Written from your material, and you choose it
A documented process and a clean record
We run the process, not just the paper
We don’t ask for a multi-year contract. We’d rather earn the next exam.
Six to ten weeks, and four things we need from you.
Scope
Sources
Development
Delivery
The examination file, and the number.
Delivered to your department
- A custom examination referenced to your own sources
- Item-by-item source citations showing where each question comes from
- Scored results, released immediately for written components
- Per-candidate score breakdown and the ranked eligibility list
- The answer key and blank challenge forms
- Written adjudication of every challenge received
- Oral board and assessment center rubrics agreed before delivery
- Proctor sourcing and management, on-site or remote
- A process summary suitable for presentation to your commission
| Entry-level written examination | from $3,500 |
| Promotional — written only | $5,000 |
| Promotional — written + oral board | $7,000 |
| Promotional — remote delivery | Inquire |
| Assessment center / chief officer | $13,500 |
Town of West Hartford — Apparatus Operator
Departments and agencies we have examined.
What chiefs say afterwards.
Stratford Fire Department, CT
South Fire District, Middletown, CT
Myrtle Beach Fire Department, SC
On-site, remote, or both in the same process.
We come to you
Candidates test where they are
Before you scope it.
How much does a custom fire department promotional exam cost?
An entry-level written examination starts at $3,500. A promotional examination with a written component only is $5,000. A promotional examination with a written component and a structured oral board is $7,000. An assessment center for chief officer ranks starts at $13,500. Remote delivery is quoted on inquiry. Final pricing depends on rank, candidate count and the number of components, and no multi-year commitment is required.
Do you require a multi-year contract?
No. We do not ask for one and we do not offer one. Every examination is quoted on its own and billed on its own. Our view is that a testing vendor should be judged on the last process it ran, not on a signature obtained three years earlier, so we expect to earn the next exam by getting this one right. Almost every department that uses us once calls us back for the next rank.
How long does it take to develop a custom entry or promotional exam?
Six to ten weeks from signed scope to score release for a standard process. Item development is the longest stage and begins as soon as your reading list and policy set are confirmed. Assessment centers take longer because exercises and rubrics are designed from scratch for the rank.
What source material are the exam questions written from?
Your material. Questions are referenced to the reading list, standard operating procedures, standard operating guidelines and collective bargaining agreement that your department selects. MissionCIT does not dictate the references. Roughly half of every promotional examination is department-specific content that exists nowhere else.
How does MissionCIT establish content validity?
Every item is written against a specific, citable passage in a source the department has approved, and every item is linked to a duty of the rank being tested. The item-to-source citation list is delivered with the examination file, so the link between the job, the source and the question can be demonstrated on the record rather than asserted.
Is a MissionCIT exam legally defensible in a civil service appeal?
No MissionCIT examination has ever been challenged or appealed. Each exam carries a documented per-question challenge process, and on average zero to one item is withdrawn through that process before scores are finalised. The department receives the item source citations, the answer key, the challenge forms and written adjudication of every challenge received. MissionCIT is not a psychometric consultancy and does not provide legal advice; where a process carries unusual exposure, the department should involve its own counsel.
Are exam items ever reused between departments or administrations?
A department never sits the same examination twice. Items drawn from widely used national sources such as IFSTA texts and NFPA standards may appear across different departments using the same reading list, which is normal practice across the industry. The department-specific portion, written from your own SOPs, SOGs and agreements, is unique to you and is not reused anywhere.
Which ranks can MissionCIT test for?
Entry-level firefighter, apparatus operator and driver-engineer, lieutenant, captain, fire marshal and deputy fire marshal, battalion chief, assistant and deputy chief, and fire chief. MissionCIT also develops examinations for county EMS agencies at entry, lieutenant and captain level.
Does MissionCIT run assessment centers and in-basket exercises?
Yes. Chief officer processes typically combine a written component with in-basket exercises, tactical or scenario stations and a structured oral board. Exercises and scoring rubrics are designed for the specific rank and the specific department, and MissionCIT supplies and manages the assessor panel.
What does a department need to provide, and what does MissionCIT handle?
The department provides the rank description, the reading list and policy set, the candidate roster and the timeline. MissionCIT handles item development, exercise and rubric design, proctor sourcing and management, delivery on-site or remotely, scoring, challenge adjudication and the ranked eligibility list. In the West Hartford apparatus operator process this extended to hiring proctors, delivering apparatus training to candidates and running four days of testing.
How quickly are results available after the exam?
Written multiple-choice components are scored on submission and results are available immediately. Oral board and assessment center scoring depends on rubric review and panel scheduling; the eligibility list is typically issued within two weeks of the final sitting.
Can the exam be delivered remotely?
Yes. Written components can be delivered through a secure remote portal, which removes the cost and logistics of an exam day and suits departments with dispersed candidates or shift constraints. Oral boards and assessment centers are normally run in person, though structured oral components can also be delivered remotely with identical question sets for every candidate.
What states and regions does MissionCIT serve?
MissionCIT works nationally. The deepest reference base is Connecticut and the Northeast, with completed engagements in Alabama, Arkansas, California, Maryland, Ohio, Pennsylvania, South Carolina, Vermont and Washington State. Civil service rules differ by state and in some states the state itself administers promotional examinations, so MissionCIT will confirm how your commission’s rules affect the process before scoping.
Tell us the rank and the date.
Talk to us
| Call | +1 203-649-5090 |
| [email protected] | |
| Typical response | 1 business day |
| Ranks covered | Entry through chief |
| Service area | Nationwide |